Privacy policy

This policy explains how Casa Soares ("we") handles the personal data you share through this website, in accordance with the General Data Protection Regulation (GDPR).

What data we collect

When you send a booking request we collect your name, email, phone number, country, preferred dates, number of guests, estimated arrival time and any message you write. For security reasons we also record the IP address and browser used to send the request.

Why we use it

Only to reply to your request, manage your booking and communicate with you about your stay, and to comply with legal obligations that apply to local accommodation in Portugal (for example, the mandatory registration of foreign guests with the authorities, which is done only after the stay is confirmed).

How long we keep it

Requests that do not become bookings are deleted within 12 months. Data on completed stays is kept for the period required by law.

Who we share it with

We do not sell or share your data for marketing purposes. Data may be processed by our email and hosting providers solely to run this service, and shared with public authorities when required by law.

Cookies

This website does not use advertising or tracking cookies. Visit statistics are anonymous and do not identify you.

Your rights

You may request access, correction or deletion of your data, or object to its processing, by contacting us. You may also lodge a complaint with the Portuguese data protection authority (CNPD — www.cnpd.pt).